Topics

SALES AND BUSINESS RELATIONSHIPS
Too many new sales staff in the hospitality and events industry are simply handed product information and told to “go sell”.
Their training often comes from other sales staff (who pass on their bad habits!) or they get none at all.

In her interactive and entertaining training sessions, Jacqui covers topics such as:

- Initial enquiry and first Impressions
- Written proposals
- Site Inspections
- Sales follow up
- Hosting buyers
- Developing business relationships

OPERATIONS

Jacqui offers "hands on" operations training for front line staff. Topics include:

- Table setting and placement
- Basic buffet set up and design
- Table service, including proper plate carrying techniques
- Wine presentation and service



Organisations that have engaged Jacqui to present to their staff or members include:

Business Events Geelong
City of Wangaratta
Accor
Business Events Tasmania
Business Events Victoria
All Seasons Hotel Bendigo
Meetings and Events Australia
Professional Conference Organisers (PCOA)